Motivation Program for Employees
Motivation Program for Employees An efficient motivation program meant to instill employees’ intrinsic and extrinsic motivation is primarily formulated in consideration of every aspect of individual aspirations. Motivational theories, particularly McGregor's Theory X and Theory Y, as well as Ouchi's Theory Z, stand critical in crafting such an efficient program. According to Kuswati (2020) study, Theory X emphasizes external motivators, such as monetary rewards, while Theory Y focuses on internal motivators, such as recognition and privileges. On the other hand, Theory Z focuses on group achievements alongside individual recognition (Bakoula & Galanakis, 2022). To formulate an epic motivation program, a supervisor should considerably balance the merits and demerits of each theory and interchange each of them when necessary. In this case, the supervisor of a call center team with 10 phone operators seeking to achieve epic team motivation should craft a motivation program th...